Privacy Policy
Provider and Data Controller: MiRide Technology (Private) Limited · 7 Tweed Road, Eastlea, Harare, Zimbabwe
We're finalising this page. The full Privacy Policy for MiRide Technology (Private) Limited will be published here before the platform's public launch. It will cover what we collect, why we collect it, how long we retain it, who we share it with, and your rights under the Zimbabwe Data Protection Act.
What we collect (overview)
The full policy will detail exactly what data we collect across:
- Account registration (name, phone number, email)
- Trip and delivery data (GPS locations, route, timing)
- Payment information (processed via EcoCash / MiRide Wallet — we do not store raw card data)
- SOS audio recordings (retained 90 days, then automatically deleted — ZW Data Protection Act compliant)
- Device and usage data (app version, crash logs)
Third-party processors
We use the following processors (full disclosures in the finalised policy):
- Paynow / EcoCash — payment processing
- Africa's Talking — SMS OTP delivery
- eSMS — SMS notifications
- OpenStreetMap — map tiles
- Google Maps — office embed on /contact (consent-gated)
Your rights
Under the Zimbabwe Data Protection Act, you have the right to access, correct, and delete your personal data. To make a data subject request, contact: info@miride.app
A dedicated privacy@miride.app mailbox will be provisioned before public launch.
Until then, all data subject requests are handled via info@miride.app.
Questions? Email info@miride.app.