Contact
We answer.
Real human support — not a bot, not a ticketing black hole. First reply in under 15 minutes, Monday to Sunday.
Send us a message
Form submission is coming soon. For now, please email us directly — we respond within 15 minutes on weekdays and typically within an hour on weekends.
For in-app emergencies: tap the SOS button in the app — that goes directly to our safety team.
Contact details
Email — general enquiries
info@miride.appEmail — rider & driver support
support@miride.appOffice hours
Monday – Friday, 8 AM – 5 PM CAT
Support available 7 days a week via the app and email.
In-trip emergency
Tap the SOS button in the MiRide app. Our safety team responds immediately, 24/7.